1. Introduction
Aisha Trading ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address — provided during registration or checkout.
- Payment Information: Payment details are processed securely by our third-party payment gateway. We do not store card numbers, CVVs, or banking credentials on our servers.
- Technical Data: IP address, browser type, device type, pages visited, and time spent — collected automatically via server logs.
3. How We Use Your Information
- To process and fulfill your orders.
- To communicate with you about orders, returns, and support queries.
- To send order confirmations and shipping updates.
- To improve our website, products, and services.
- To prevent fraud and ensure security.
4. Payment Information Handling
All payment transactions are processed through PCI-DSS compliant payment gateways. We do not have access to or store your full card details. Payment disputes should be raised with your bank/card issuer and simultaneously communicated to us for resolution.
5. Cookies
We use session cookies to maintain your login state and cart contents. We do not use tracking cookies for advertising purposes. You can disable cookies in your browser settings, though this may affect website functionality.
6. Third-Party Sharing
We do not sell your personal data. We share information only with:
- Shipping partners — to deliver your orders (name, address, phone).
- Payment processors — to securely process transactions.
- Legal authorities — if required by law or to prevent fraud.
7. Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and data (subject to legal retention requirements).
8. Data Protection
We use SSL encryption, secure servers, and access controls to protect your data. While we take reasonable precautions, no method of electronic storage is 100% secure.
9. Contact for Privacy Concerns
For any privacy-related queries or requests, contact us at support@aishatrading.in.net or call +91 7039693121.
